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Business Brochures

You don’t necessarily have to spend a lot of money on printing brochures but it is important to remember that it’s the design that will attract the customer to your business. The brochures must attract the eye of your client then your information will intrigue you client and you call to action will pull the client to you so you are able to finalize the sell.

Plan you design and layout of the brochure. Offer enough information to excite them. Plan you message, make sure it’s a positive and exciting message. The brochures will be a direct reflection of your company. If it is long and filled with lots of reading, you may bore the client. If you don’t have enough information, you will lose the client due to a misunderstanding. If your client can’t find the phone number or address you will have lost the sale. Always plan a few rough drafts and get feedback from friends or clients to see what they think. Remember with any advertising, you need to wheel them in so you can make the sale.

Be brief, to the point, great images, with a call to action. If you need to add incentive, offer something when the visit. Have specials to a select clients, Have a cut out coupon with a clear expiration date. This helps the client gain an interest in your company. Once they have an interest you can make that sale.

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PR’s Only True Measure

Sure, you could measure the rather narrow results achieved by tactical subsets of your public relations program like special events, brochures, broadcast plugs or press releases. On the other hand, you as a business, non-profit or association manager might better measure the results of your strategic efforts to alter individual perception among your key outside audiences leading to changed behaviors, which then help you achieve your managerial objectives.

I mean, can we agree that managers MUST plan to do something positive about the behaviors of those important external audiences of theirs that most affect their operation?

And especially so when they persuade those key outside folks to their way of thinking by helping to move them to take actions that allow their department, division or subsidiary to succeed?

But it takes more than good intentions for any manager to alter individual, key-audience perception leading to changed behaviors, something of profound importance to ALL business, non-profit and association managers.

He or she needs a plan dedicated to getting every member of the public relations team working towards the same external audience behaviors which insures that the organization’s public relations effort stays sharply focused.

The plan could be based on a foundation that looks like this: people act on their own perception of the facts before them, which leads to predictable behaviors about which something can be done. When we create, change or reinforce that opinion by reaching, persuading and moving-to-desired-action the very people whose behaviors affect the organization the most, the public relations mission is accomplished.

Results can materialize faster than you might suspect.For example, bounces in showroom visits; new proposals for strategic alliances and joint ventures; customers making repeat purchases; prospects starting to work with them;membership applications on the rise, and capital givers or specifying sources looking their way.

Watch the real performers at work. They find out whoamong their key external audiences is behaving in ways that help or hinder the achievement of their objectives. Then, they list them according to how severely their behaviors affect their organization.

Next they must determine how most members of that key outside audience perceive the organization. If the resources to pay for what could be costly professional survey counsel aren’t there, Ms. or Mr. manager and his or her PR colleagues will have to monitor those perceptions themselves. Actually, the PR folks should already be quite familiar with how to gather and assess perception and behavior data.

Doing so means meeting with members of that outside audience and asking questions like “Are you familiar with our services or products?” “Have you ever had contact with anyone from our organization? Was it a satisfactory experience?” And if you are that manager, you must be sensitive to negative statements, especially evasive or hesitant replies. Watch carefully for false assumptions, untruths, misconceptions, inaccuracies and potentially damaging rumors. When you find such, you will need to take steps to correct them, as they inevitably lead to negative behaviors.

Now comes the challenge of selecting the specific perception to be altered which then becomes your public relations goal. You obviously want to correct those untruths, inaccuracies, misconceptions or false assumptions.

The core reality of the whole drill is that a PR goal without a strategy to show you how to get there, is like corned beef and cabbage without the cabbage. It’s justnot the same. So, as you select one of three strategies (especially constructed to create perception or opinion where there may be none, or change or reinforce it,) what you must do is insure that the goal and its strategy match each other. You wouldn’t want to select “change existing perception” when current perception is just right suggesting a “reinforce” strategy.

Now the time has come when you must create a compelling message carefully constructed to alter your key target audience’s perception, as specified by your public relations goal.

Remember that you can always combine your corrective message with another news announcement or presentation which may give it more credibility by downplaying the apparent need for such a correction.

The content of the message must be compelling and quite clear about what perception needs clarification or correction, and why. Naturally you must be truthful and your position logically explained and believable if it is to hold the attention of members of that target audience, and actually move perception in your direction.

Occasionally, folks in the PR business will allude to the communications tactics necessary to move your message to the attention of that key external audience, as “beasts of burden” because they must carry your persuasive new thoughts to the eyes and ears of those important outside people.

Luckily, there is a wide choice because the list of tactics is lengthy. It includes letters-to-the-editor, brochures, press releases and speeches. Or, you might choose radio and newspaper interviews, personal contacts, facility tours or customer briefings. There are scores available and the only selection requirement is that the communications tactics you choose have a record of reaching people just like the members of your key target audience.

Of course, you can always move things along by adding more communications tactics, AND by increasing their frequencies.

Right about now, the subject of progress reports will arise,but you will already be hard at work remonitoring perceptions among your target audience members to test the effectiveness of your communications tactics. Using questions similar to those used during your earlier monitoring session, you’ll now be on sharp alert for signs that audience perceptions are beginning to move in your general direction.

Throughout, keep your eye on the core of this approach: persuade your most important outside audiences with the greatest impacts on your organization to your way of thinking. Then move them to take actions that help your department, division or subsidiary prevail.

Thus, instead of measuring the rather narrow results achieved by the tactical subsets of your public relations program like special events, brochures, broadcast plugs or press releases, you will have discovered the only true measure of public relations: the results of your strategic efforts to alter individual perception among your key outside audiences leading to changed behaviors, helping you achieve your managerial objectives.

Bob Kelly counsels and writes for business, non-profit and
association managers about using the fundamental premise of public
relations to achieve their operating objectives. He has been DPR, Pepsi-Cola
Co.; AGM-PR, Texaco Inc.; VP-PR, Olin Corp.; VP-PR, Newport
News Shipbuilding & Drydock Co.; director of communications, U.S.
Department of the Interior, and deputy assistant press secretary, The
White House. He holds a bachelor of science degree from Columbia
University, major in public relations. mailto:bobkelly@TNI.net Visit:www.PRCommentary.com

Travel Software - Faster, Better, Smarter

Travel Software - the world moves faster and faster every day…
frequent travelers only recourse to travel overwhelm is top
quality Travel Software. Those with responsive travel software
stay a step ahead of the competition. For example, most busy
business travelers use personal travel software for instant and
accurate travel management in one handy travel software plan.
These savvy travelers know the most important part of the travel
software is the part you don’t see - the interface and network
access for adding new travel destinations, services, payment
options and preferences to their travel software..

Travel Software - PC, Laptop or PDA

An ideal marriage between travel software and hardware are the
handy travel planning software packages for laptops and PDA’s .
These not only co-ordinate business and leisure travel, they
create more time for work by optimizing people schedules.
Updates are ongoing and automatic.

Travel Software - Online Updates

Yesterday’s flight schedule is old news… Travel Software today
should provide free weekly flight schedule updates and news
about technical developments to keep your travel software up to
date. The are handled by automatic update travel software
maintenance downloads.

Travel Software - Choosing A Provider

As with any major business decision, it pays to research travel
software providers and compare the services and tools each
offers. An important consideration is choosing a stand alone
travel software package installed at your business or home
versus a network travel software provide. High traffic business
travelers generally prefer the network travel solution with it’s
“Log On and Book” convenience compared to installed travel
software packages that require upgrades and may crash from time
to time.

Travel Software - User Friendly & Cheerful

Today travel software is fun, making travel planning more of a
game than work. Among the useful travel software capabilities
are multi-zone clocks, map, expenses, calendar, currencies
converter, packing list, phone prefixes etc. These user friendly
travel software wizards features offer cool interface graphics,
maps, clocks, time calculators and enhanced digital sound. While
these travel software assistants are more fun than a puppy to
play with, they offer expert travel management and first class
travel.

Galor is a leading provider of the GILBOA travel
software that offers a total solution for all types of
travel companies in one integrated travel
softwarepackage. For more info, visit Galor Sytems.

Brides: Picking Your Fine China

I spent a good part of my life working in ceramics; the major part working with fine china and crystal. A friend of mine suggested that I write an article to help brides choose their china.

It’s funny, but I seldom write about ceramics anymore. I wrote a couple of books on the subject and I was editor of Ceramic Industry Magazine so it’s not that I’m not well practiced in the subject. Writing is always an avocation with me and separate from my profession.

I wrote novels in my spare time. I did write one novel that was centered in a pottery in Lancaster County Pennsylvania. The novel is Bone China. Bone China is a complex detective story where the detective wonders what’s happening to missing people from a small Pennsylvania town. Are they being cremated in an abandoned ceramic factory and being used to make bone china? Nazis? That’s as close as I got to ceramics.

Well let’s get to the point. Let’s cover some of the factors you should consider when selecting your fine china. First, remember that porous china is not covered here. It is called semi-vitreous ware, queen’s ware, and such. Stoneware is not covered either.

Definitions

Bone China

There are several kinds of fine china in which you will be interested. The first is Bone China.

Bone china is made from bone ash. Bone ash is made from the high-temperature calcinations of animal bones. Bone ash is a commodity. That means it comes from a number of different countries and the bones of many types of animals are used.
The bones used to make bone ash come from camels, horses, cows, hogs, llamas, and other critters.

The question here is: Does it matter to you?

If you are Jewish, it might.

I can only say this: When the bones are calcined all organic matter is destroyed. The bone ash becomes exactly like the natural mineral found in phosphate rock. You can’t tell the difference once it is in the ceramic.

I’ve been a consultant to Jewish Rabbis over the year. The consensus has always been that the high temperature purification of the bone ash makes it kosher. If you are concerned about this, talk to your rabbi.

Remember this: The bone ash used to make particular china may not have been made from hog bones. Most large china companies specify that the bone ash not contain hog bones. However, from my experience in the industry, most bone ash suppliers can not always guarantee that some hog bones might creep into their process.

Many Jewish brides have decided that bone china is kosher. I agree with them for one reason, most Rabbis agree with them.

How much bone ash should be in bone china? The classical formula is 50%. If the content is below 47% you might lose one of the most important properties of bone china. Bone china should be white, not off-white to any degree.

Bone ash contributes translucency to the composition. If you put your hand behind a bone china plate, you should see it vividly. The reason is that the refractive index of the phosphate compounds formed is the same as the glass formed in the ceramic. Since they are the same, light is not diffracted.

Just remember this. Bone china should be stark white and translucent. That means that there is very little ball clay in the composition. Fine English kaolin retains the whiteness of the body. Chinastone is a flint / feldspar mixture used by British bone china potteries for the same reason.

Bone china is made by the china process. This means that the body is fired to a high temperature until the body is completely dense or vitreous. This first firing is called the bisk fire or bisque fire. After the bisque fire, the ware is heated, glazed, and fired at a lower temperature. Decorations are applied by decalcomania, hand painting, embossing, etc. More on that later.

Non-bone Fine China

Most manufactures make an Ivory grade of china. Ivory is very popular and also very beautiful if the body is formulated correctly and the body matured completely during bisk firing.

The composition is what we ceramic engineers call “feldspathic.” That means the body contains the mineral feldspar. The concentration of feldspar is high to guarantee that the body will be vitreous. Canadian feldspar (nepheline syenite) is sometimes used to lower bisk firing temperatures.

English kaolin guarantees the desired degree of whiteness and translucency. Only small amounts of ball clay are used. The remaining ingredient is flint. For both fine china and bone china the body must be ground to fineness to develop the desired properties. Glazing and decorating are the same as for bone china.

Porcelain

All of this got started by the Chinese. The word “kaolin” (china clay) was derived from the name of a Chinese province. Maybe the province still exists under the same name for all I know. The classical composition is 50% kaolin, 25% flint (silica), and 25% feldspar.

European Porcelains are popular with brides. Some manufactures have been able to approach the whiteness and translucency of Chinese Porcelain. Note that bone china is the closest match to Chinese Porcelain.

Porcelain is made by the porcelain process. While the china process starts with a high bisk fire, the porcelain process starts with a low bisk fire. The ware is easily grazed because it is porous after bisk firing. No heating is required. The final glost fire is a high-temperature fire in contrast to the low-temperature glost fire in the china process. In the porcelain process, the body and glaze are matured together. This adds strength.

Because of the higher temperatures required to decorate porcelain, the result is not always as desirable as with fine china (often the best decorations) and bone china.

Parian China and Frit Porcelain

Low-temperature porcelains are made are very attractive. These are less popular than bone china, porcelain, and fine china for American brides.

Evaluating Your China or Porcelain

I don’t want to frustrate you with more technical details. Let me just list a few items to consider relating to the desirability and life of your china.

The Foot and Back

When ceramic engineers go out to dinner, the first thing they do is turn the plate over. Why? Well, first they can see who manufactured it. Some fine restaurants use fine china (includes bone china). Most others use Hotel China, an American invention designed specifically for restaurant service. What is suitable for restaurants is probably not suitable for your china cabinet.

Looking at the foot, and I suggest that you look at the foot first, see if it is glazed. If it is unglazed rub your finger carefully and slowly around the foot. Watch for sharp glaze projections as you do this. I don’t want you to cut your pretty finger.

Is the foot rough?

If it is rough, it should be buffed until it is smooth using a buffing stone. An unglazed foot will require that you keep doilies between the plates in your china cabinet so that the foot does not rub the glaze on other plates. You will have to be careful while washing the dishes and while clearing the plates from the table. You don’t want scratches on your glaze, do you?

Most fine china and bone china has an unglazed foot. The foot is polished at the factory before you get it, but make sure you check every piece.

If the foot is glazed, look for pin marks on the under surface of the glaze. Such ware can not be fired on the foot because it will stick to the kiln setters. The pin marks may be hardly noticeable. Some manufacturers set the ware on tiny ceramic spheres rather than on pins. The marks are hardly noticeable. If there are pin marks, make sure they have been polished to remove rough edges.

Look at the manufacturers mark on the bottom of the plate. Is it centered? Can you easily read it? Does it have the name of the pattern? Now decide if you care about such features. Take one last look at the back of the plate. Are there any glaze flaws? Does the glaze application look uniform on the back of the plate? Are there any pits, inclusions, or blemishes? Any rough spots?

The Front of the Plate

Turn the plate over and rub your finger around the rim. Is it as smooth as silk or is it rough? Any thin spots? Look at the surface of the glaze for any pits or impurities. Remember that different manufacturers have different inspection standards. A very small pit might be considered allowable. One manufacturer might have a standard that says no pits except a tiny one on the back of the plate.

Most fine china and bone china manufacturers use lead glazes. The reason is the brilliance of the glaze. Is the lead a health problem? Not under normal circumstances. Most people only use their fine china nine (9) times each year. It could be a problem is you give your child his or her orange juice in a fine china cup every day. Don’t do that.

So, is the glaze brilliant and free of defects?

The Decorations

Although manufacturers have reduced the number of decorating firing by combining functions, traditionally there are three decorating firings. The first decorating firing is called the “decal fire” and that is when decals are placed according to design. Decals come as screen printed or lithographic. The color in screen printed decals is thicker and often more intense than in lithographic decals.

The enamel or heavy color is placed next in the “enamel fire.” Now days, enamel may be placed on the decal and combined in a single firing.

The last firing is the “precious metal” firing or “geld firing.” Gold or platinum is applied to the rim and certain areas of the design. This too is sometimes applied to the decal and omits all but one firing.

Here are some decoration considerations. Are the decorations positioned properly on the plate? Rub your finger over them. Are they sitting on top of the glaze or are they buried deep into it? Decals should sink into the glaze so that they do not wear off. They should not sink so far that they are no longer attractive. Hard gold is gold that will not buff that has sunk too far into the glaze. Soft gold is gold that is sitting on top of the glaze and is easily rubbed off. Watch for soft gold on porcelain. The glaze is very hard and it is hard to get decorations and precious metal to sink into the glaze. (”Hard” in this sense means not very fusible during deco fire.)

Service Problems for Fine China

Fine china faces your eating utensils, your dish washer, and storage.

Yes, fine china can be damaged in your china cabinet if the foot of one plate rubs on the surface of another plate which scratches the glaze. Once scratched, it is scratched. Glaze hardness is highest in high-temperature porcelain and lowest in low-glost-fire fine china. Bone china is in between. Bone china is a good choice for beauty and durability.

Knife marking is the worst from the utensils. The marks can actually be cuts in the glaze and can’t be removed. They also can be metal rubbed from utensils which can often be removed by SoftScrub®. Here, I suggest that you do not use extremely hard steak knives in fine china service.

Cups and Other Shapes

Look at the handles of the cups. I said, “cups,” not “cup.” You must look at several to tell the quality.

If the cup handle is formed with the cup by slip casting, it should look perfect.

If the cup handle is stuck to the cup after the main body of the cup is formed, it may not be perfect. Stuck handles sometimes fall off in service. This is a manufacturer’s nightmare.

The problem is that a plastic formed handle does not “fit well” (during shrinkage) on a plastic formed cup.

There is not as much of a problem with cast handles being placed on a plastic formed cup. (The problem is technical and I’ll not explain it here. E-mail me if you really want to know.)

Look at the join where the handle meets the cup. Does it look neat and clean? Is there excessive glaze buildup where they join? You don’t want anything ugly do you?

Check the bowls and see if they will stack. If they will not stack, I have a suggestion: run! (Well, if you can put up with the bowls not stacking and you just love the design, go ahead and buy them.)

Teapots should have their handles checked as with cups. Check the knobs on the lids of teapots and casseroles. Do you think they will stay on? Are they attractively applied?

The Guarantee

Read the guarantee carefully. (Well, have someone read it.) Ask how long replacement for your pattern is guaranteed. You don’t want to have to go to Replacements Inc. (http://www.replacements.com/index.htm?s1=kx&896&), if you don’t have to.

Yes, you can e-mail me with questions.

Oh! Congratulations!

The End

Bride, china, how to choose china, bone china, porcelain, china care, china defects, fine china, parian, frit porcelain, processing, storage

John T Jones, Ph.D. - EzineArticles Expert Author

John T. Jones, Ph.D. (tjbooks@hotmail.com, a retired VP of R&D for Lenox China, is author of detective & western novels, nonfiction (business, scientific, engineering, humor), poetry, etc. Former editor of Ceramic Industry Magazine. He calls himself “Taylor Jones, the hack writer.”

More info: http://www.tjbooks.com

Business web site: http://www.dumbincome.com

Little Ducky Crib Bedding by CoCaLo - A Product Review

CoCaLo is a relative newcomer to the crib bedding industry, founded in 1998. CoCaLo manufacturers crib bedding under the Kimberly Grant, CoCaLo, Baby Martex, and OshKosh Baby labels. Released in late-2005 under the CoCaLo label, the Little Ducky collection is one of the many crib bedding sets available in the Duck theme, which is one of the more unconventional bedding themes available. Generally retailing for between $185 and $220, the four-piece crib set seems reasonably priced given the quality of fabrics and workmanship.

Little Ducky comes as a four-piece crib set with a quilt, bumper, crib skirt, and fitted sheet. The collection is made from a 65/35 poly/cotton blend. As with most crib bedding collections, a number of accessories are available, that match the Little Ducky crib set. Notably missing, however, is a hamper, which most crib bedding manufacturers have available.

The quilt, which is the highlight of a crib bedding collection, is divided into three sections with a yellow striped fabric and rick-rack border. The fabrics used in Little Ducky are a mixture of high quality woven fabrics (a blue stripe/gingham fabric, and an interesting green and white striped seersucker), fabrics with printed (where the design is printed onto a solid colored fabric) patterns (the yellow and white striped fabric), and textured (sherpa and rick-rack) fabrics. The back of the quilt is made from a soft white sherpa. The duck mascots in Little Ducky are very nicely embroidered with sherpa.

The bumper is 10″ tall with ties on both the top and bottom. Both the inward and outward facing parts of the bumper are decorated with the three main background fabrics from the quilt. The two longer sides feature more embroidery as well. A slight drawback of the bumper is the fact that it comes as one continuous piece, as opposed to being broken up into two, three, or even four pieces. The crib skirt has a 12″ drop to complete the look of the set. I was pleased to see that the fitted sheet is made from a woven blue stripe fabric.

Unfortunately for Canadian consumers purchasing from a United States online retailer, the Little Ducky bedding collection is manufactured in China. Customers in Canada would be required to pay import duties of as much as 18% of the stated prices.

If the Duck theme appeals to you, you might also want to look at Duck Duck by Glenna Jean or Ducky Love by Kidsline.

Katherine L is a Copywriter/Customer Service Representative for BabySupermall.com, an online retailer of Nursery Bedding including Little Ducky by CoCaLo

Pixel Advertising Might Seem like a Fad - but is it?

Pixel advertising websites now abound and the general ‘feeling’ suggests that they are no more than copycats of the original UK Milliondollarhomepage.

Many of the pixel advertising websites I have researched appear to be literally copied from the UK original with little or no attempt to disguise the fact. Not all.

The likelihood of these sites succeeding is poor and the large areas of empty spaces are testimony to their struggle.

The reasons for the success of the Milliondollarhomepage is obvious. It was a new idea, had a great human story behind it, and used very good media tactics. But that mix can never be replicated.

So what is the future of pixel advertising?

One thing is clear, the concept of selling pixels is valid. Selling pixels is no different than any other advertising space that we’ve become familiar with such as billboards, neon signs, and even Google advertisements filling up pixel space on the periphery of our screens.

The difference between advertisements we are familiar with and pixel advertisements is basic - the advertisements are small and close together. Have a look at the classified ads in your newspaper - and you thought that was close.

A feature of the majority of pixel websites are the owners are lazy. They think that they can copy a fly by night idea and watch it bring in the bucks - the problem is the novelty has worn off, and their websites are not attracting the cash they thought it would.

However, there are a handful of pixel websites that have done a good job of ‘adding value’ to the idea and this is really what it is all about. It is what took Google from a copycat idea - starting from the idea of a search engine (yes it had been done before) - to the success that Google is now. The idea of evolving an existing idea and improving it is what raises the bar and gives us a better service or product. It’s the backbone of business on the Internet and everywhere else.

Pixel advertising could very well create a new revolution in advertising but the following two critical elements have to be addressed for it to succeed:

1. A way to convince customers to return
2. A way to gain the confidence of prospective advertisers to buy space

There are many ways to bring visitors back to websites and many good sites use these methods. They are:

1. Have good interaction with visitors
2. Provide incentives for affiliates ad referrals
3. Offer incentives to visitors (eg. prizes, games)
4. Offer a good experience

Pixel advertising may very well have a similar impact to that of search engine Google - sounds ambitious? Well Google started small with big dreams and look at its impact. Watch this space I say.

(c) 2006 Robyn Kamira
Robyn Kamira is an IT consultant with Paua Interface Ltd http://www.pauainterface.com and owner of http://www.dingdots.com and http://www.rangatiratangacanvases.com. She sits on the Digital Strategy Advisory Group for the New Zealand Government and is on various international technology groups. She speaks internationally on various IT topics.

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